Privacy Policy

Effective Date: October 7th, 2025

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At Eastside DBT NYC, your privacy is our priority. We are committed to protecting your personal information and maintaining the highest standards of confidentiality in accordance with professional ethics and the Health Insurance Portability and Accountability Act (HIPAA). This Privacy Policy explains how we collect, use, and safeguard your information, both in therapy sessions and through our website.

Confidentiality in Therapy

Information shared in therapy is confidential. This means that what you discuss in session will not be shared without your written consent, except in specific situations required by law:

• If there is a risk of serious harm to yourself or others.

• If there is suspected abuse or neglect of a child, elder, or vulnerable adult.

• If required by a court order.

Outside of these circumstances, your personal information and records are protected and will remain private.

Information We Collect

To provide high-quality care, we may collect the following information:

• Contact details such as your name, phone number, and email address.

• Personal and health-related information shared during intake or therapy sessions.

• Billing or insurance information, if applicable.

• Information provided when you complete a contact form or request an appointment through our website.

How We Use Your Information

We use the information you provide to:

• Schedule and manage appointments.

• Provide therapy services and track progress.

• Communicate with you about your care.

• Process billing or insurance claims, if applicable.

• Comply with legal, ethical, and professional standards.

We will never sell or share your personal information for marketing purposes.

How We Protect Your Information

We take your privacy seriously and use secure systems to protect your information. This includes:

• Secure, HIPAA-compliant platforms for telehealth sessions.

• Encrypted email and messaging when discussing sensitive information.

• Password-protected and encrypted storage for client records.

• Limiting access to records only to authorized providers.

Telehealth Services

For virtual sessions, we use HIPAA-compliant video platforms to ensure confidentiality. To further protect your privacy, we encourage clients to use a secure internet connection and participate in sessions from a private location whenever possible.

Website and Online Data

When you visit our website, we may collect limited non-identifying information (such as general site traffic) to improve your browsing experience. If you complete a contact form, we will use the information provided solely to respond to your inquiry.

Our website does not sell or share your data with third parties. If cookies or analytics tools are used, they are only for improving website functionality and performance.

Your Rights

As a client, you have the right to:

• Access and request a copy of your records.

• Request corrections to your records.

• Request limitations on how your information is used or shared.

• Receive information about how your privacy is being protected.

If you wish to exercise any of these rights, please contact us directly.